John Brandt

Former Chief Executive and IndustryWeek magazine editor-in-chief and publisher John R. Brandt is the founder and CEO of The MPI Group and a seasoned executive, entrepreneur, journalist, author, and researcher. NINCOMPOOPERY: Why Your Customers Hate You—and How to Fix It, his most recent award-winning book, is based on ground-breaking research on performance excellence and leadership in over 50,000 firms. Nincompoopery... read full bio